36 results for “Virtual Tutor”
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Why isn't the Virtual Tutor working?
Fixes for common Virtual Tutor problems: the microphone, replies that don't appear, messages it won't answer, and discussions that end on their own.
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Start a Virtual Tutor discussion
Open a discussion activity, choose how you want to talk to the Virtual Tutor and start your discussion.
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Send messages to the Virtual Tutor
Type and send your replies, keep within the 500-character limit and understand what happens if a message is not accepted.
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Speak your replies to the Virtual Tutor
Use your microphone to dictate replies, and get the best results when talking to the tutor in Voice mode.
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Report an inappropriate Virtual Tutor discussion
Flag a discussion so staff know something in it was inappropriate or went wrong.
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Why did my Virtual Tutor discussion end on its own?
Understand the inactivity timeout and the time limit on a discussion, and how to avoid losing your work.
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Find a learner's virtual discussion
Use the Virtual Tutor Discussions list to search for a learner's discussion by name or email, and narrow the list by course, status or completion date.
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Choose who is emailed when a discussion is completed
Set the email address that hears about every completed virtual discussion, so someone can review it promptly.
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Review a worksheet and render it as a form
Check a generated worksheet and its tutor guidance, then turn it into a form that can be filled in and submitted.
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Add your LMS to your allowed SCORM domains
Tell EducatedOn which LMS web addresses to trust, so learners using virtual discussions from your LMS aren't asked to prove they're not a robot.
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Configure virtual discussion modes, voice and avatars
Decide whether learners can type, talk or see an avatar in virtual discussions, and choose the voice and avatar characters, for a whole library or a single discussion.
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Why does my LMS course say “Could not obtain learner information from LMS”?
What to do when EducatedOn content opened from your learning management system can't find who you are, or won't load.
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Check your usage on the Usage dashboard
See how many minutes of video, audio and virtual discussion your site has used each month.
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Upload a SCORM package to your LMS
General steps for adding an EducatedOn SCORM package to your learning management system and checking it works.
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Use the video avatar and switch modes
Talk to the tutor through a video avatar, and switch between text, voice and avatar during a discussion.
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Why do I see “Too many requests”?
EducatedOn limits how often some actions can be repeated in a short time. Here are the limits and what to do if you reach one.
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Review a discussion: insights, feedback and transcript
Open a learner's virtual discussion to see their score, the AI summary and feedback, the competency assessment and the full transcript.
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Flag a discussion
Mark a virtual discussion as inappropriate, with an optional reason, so it stands out in the discussions list.
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Why does a discussion have no score or feedback?
Common reasons a virtual discussion shows no score, no feedback or no competency assessment, and what you can do about each.
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Use the tabs in an activity
Learn what each tab in an activity contains, from the Overview and reading to video, audio, questions, further learning, discussion and feedback.
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Share a lesson plan or slide deck with a public link
Copy a link to a lesson plan or slide deck so you can share it with someone who doesn't use the back office.
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Find your learning on the My Learning dashboard
See the learning paths, courses and activities your organisation has given you, and open them from one place.
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How prior knowledge checks work
An overview of prior knowledge checks: what they are for, how learners are invited, and which courses they cover.
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Complete a prior knowledge check
What to expect when you open a prior knowledge check link, and how to work through each course.
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Home page settings reference
A tab-by-tab guide to the site-wide settings on the Home page, including tone of voice, assessment timings and cognitive load messages.
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What do the time estimates and duration warnings mean?
Understand the read, listen and watch times shown to admins, and the warnings that flag missing or unrendered content.
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How does an Aptem content group choose what a learner sees?
The rules EducatedOn uses to pick content for each Aptem learner, what happens if Aptem can't be reached, and the extras Aptem learners get.
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Find your way around the admin home page and Library
See what the home page shows when you're signed in to the back office, and how to use the Library to browse every course and learning path.
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Embed content on your website
Show an EducatedOn learning path, course or activity inside a page on your own website, and choose the right visibility setting.
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Understand prior knowledge scores
How course scores, the overall score and the competency levels are worked out, and what each course result means.
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Use the Admin Actions panels on courses and activities
Learn where the Admin Actions panels appear, what each button does and why you might not see some of them.
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Emails you may receive from EducatedOn
A list of the emails EducatedOn sends, who receives each one and what triggers it.
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How EducatedOn SCORM packages work
Understand what's inside an EducatedOn SCORM package, what it reports back to your learning management system (LMS), and what your learners need to use it.
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Use the Prior Knowledge Invites API
Create prior knowledge invites and fetch their results from your own system, such as an apprenticeship management platform.
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What discussion scores, competency levels and quality mean
Understand the score out of 10, the competency level badges and the High, Medium and Low quality labels you see on virtual discussions.
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Example: send a reminder email the day before a course starts
A worked example that ties a dataset, an email template and a process together to send every student the same reminder.
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