50 results for “WhatsApp messages”
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Why do I see a message when I open a course?
Understand the supportive messages that can appear when you launch learning from your organisation's learning platform, and how to stop seeing them.
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Send messages to the Virtual Tutor
Type and send your replies, keep within the 500-character limit and understand what happens if a message is not accepted.
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Choose which Twilio account sends your messages
Understand Twilio Settings items, the Twilio Config Key, and how a message template picks which one to use.
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Why won't my test run complete?
What the messages on the Test tab mean when a test can't run or finish.
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Why can't AutomatedOn read from my data source?
What the data source and connection error messages mean, and how to fix them.
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Why did my API request fail?
What API request and sign-in error messages mean and how to fix them.
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Write messages for rules and conditions
Use the default, email and SMS message fields to explain why a record matched.
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Why isn't my prior knowledge check link working?
What the expired, already completed and not recognised messages mean, and what to do about each one.
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Why do I need to agree to the Terms of Use?
Find out why a Terms of Use window appears when you open EducatedOn, and when you will see it again.
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Why isn't the Virtual Tutor working?
Fixes for common Virtual Tutor problems: the microphone, replies that don't appear, messages it won't answer, and discussions that end on their own.
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Home page settings reference
A tab-by-tab guide to the site-wide settings on the Home page, including tone of voice, assessment timings and cognitive load messages.
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Why won't my reference material upload to the AI Builder?
What the AI Builder's reference material messages and status labels mean, including file type, size and number limits.
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Why didn't my SMS or WhatsApp message send?
What the SMS and WhatsApp error messages mean and how to fix them.
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Use record values in emails, messages and API requests
Learn the token syntax that drops each record's own values into your email templates, message templates and API requests.
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What does "One or more aoParams were not provided." mean?
Fix errors caused by parameters and tokens that have no value.
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Preview the email, message or API request a record would send
See exactly what a record would receive, with its own values filled in, without sending anything.
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How phone numbers are formatted for SMS and WhatsApp
See how AutomatedOn tidies up phone numbers before sending, which numbers it rejects, and the SMS length limit.
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Create a rule
Build a rule with condition sets and conditions in the back office.
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Restore an earlier version of a build
Use version history to see changes the Builder Agent has made and revert the draft to an earlier point.
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Why does my LMS course say “Could not obtain learner information from LMS”?
What to do when EducatedOn content opened from your learning management system can't find who you are, or won't load.
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Test a process before it goes live
Run a safe dry run of a process against real records to see which steps each record would reach. Nothing is sent.
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Why didn't my email send correctly?
Fix sender domain problems, unfilled tokens and failed email sends.
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Why did my process run fail or stop running?
Fix runs that failed, schedules that stopped, Schedule Expression errors and runs stuck on Running.
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View rules and where they're used
Read a rules collection or a single rule on the AutomatedOn site, and see which processes use it.
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Include the rule summary with RULESET_SUMMARY
Put the reasons a record matched into emails, messages and API requests, and control which messages are included.
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Review a worksheet and render it as a form
Check a generated worksheet and its tutor guidance, then turn it into a form that can be filled in and submitted.
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Sign in as a member
Sign in to the AutomatedOn site with your username or email and password.
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Change your password
Change your member password while you're signed in.
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Review a discussion: insights, feedback and transcript
Open a learner's virtual discussion to see their score, the AI summary and feedback, the competency assessment and the full transcript.
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Render video and audio for an activity or course
Turn video and audio scripts into finished media for one activity or every activity in a course.
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Enter or resend a two-step verification code
Enter the code from your authenticator app or email when you sign in, and get a new emailed code if you need one.
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How AutomatedOn works
A quick tour of the building blocks behind every automation, from the system you connect to through to the history of each run.
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Understand your tenant and its folders in the back office
Learn what each top-level folder in your tenant holds, so you know where to create data sources, datasets, rules, templates and processes.
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Choose the right step type
See what each of the five process step types does, how Abort Next Step works, and what happens when a step fails.
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How rules and conditions work
Understand how rules, condition sets and conditions fit together, and how Match All and Match Any combine them.
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Create an SMS or WhatsApp message template
Set up a text message that a process can send to each record by SMS or WhatsApp.
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How does an Aptem content group choose what a learner sees?
The rules EducatedOn uses to pick content for each Aptem learner, what happens if Aptem can't be reached, and the extras Aptem learners get.
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Set up two-step verification
Choose an authenticator app or emailed codes as your second sign-in step, the first time you sign in as a member.
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Create a REST dataset
Describe one REST API request and how to turn its JSON response into records.
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Sign in with Microsoft 365
Use your organisation's Microsoft 365 account to sign in to EducatedOn as a learner, without a separate password or code.
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Verify your sign-in and resend codes
Enter your 6-digit code on the Verify your sign-in page, and get a new emailed code if you need one.
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Why can't I download a SCORM package?
What the SCORM permission message means and how to get access.
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Test a connection
Check that an API Auth Profile's credentials are in place, and for OAuth that the token endpoint responds.
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Add reference documents and websites to a build
Give the Builder Agent extra context by uploading Word documents or adding web pages, and understand the limits that apply.
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Reset a forgotten password
Get an emailed link to choose a new member password if you can't remember yours.
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Preview a dataset's records
Run a dataset and see real records on the Preview tab, with up to 500 rows.
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Why can't I sign in?
What each sign-in error message means, what to do if your account is locked, and what happens if you hit a code limit.
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Why do I see “Too many requests”?
EducatedOn limits how often some actions can be repeated in a short time. Here are the limits and what to do if you reach one.
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What members, back-office users and administrators can do
See which AutomatedOn features are available to members, back-office users and back-office administrators.
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Write an API request body with tokens and expressions
Insert record values into a JSON body safely, add relative dates, and use simple conditions to set values.
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